JayaPrakash (Jay) Kaza

JayaPrakash (Jay) Kaza is a Senior Expert and Associate Partner at McKinsey & Company, specializing in commercial acceleration, sales technology, and AI-driven transformations. He is a trusted advisor on leveraging advanced technologies to drive sales growth and operational efficiency. With deep expertise in Agentic AI—autonomous, decision-making systems—Jay explores their transformative potential in revolutionizing sales processes, enhancing customer engagement, and boosting organizational productivity. His thought leadership in AI-enabled sales transformations has established him as a prominent voice on the future of sales and the evolving role of AI agents in business.

Prior to McKinsey, Jay served as a Field CTO at Salesforce, where he guided organizations in maximizing the value of their technology investments through large-scale, tech-enabled digital transformations. He possesses extensive expertise in enterprise architecture and technologies, including customer relationship management (CRM), configure-price-quote (CPQ) solutions, and enterprise resource planning (ERP) systems. His work spans customer-facing technologies supporting marketing, sales, and service functions. This unique blend of technical proficiency and strategic insight enables Jay to help leading organizations navigate complex technology implementations while delivering measurable business outcomes. Passionate about the intersection of technology and business, Jay is dedicated to helping organizations harness the power of AI to drive innovation and growth, making him a leading contributor to discussions on the future of AI in sales.